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First insights into the DACHSER platform
DACHSER is transferring its range of logistics services to the digital world. As a company-wide digitalization project, the DACHSER platform is a central building block for fundamentally redesigning the customer experience. At the transport logistic trade fair, customers and interested parties were given their first glimpse of the platform, which will be available to all DACHSER customers from 2024.
From concept to platform: the interface of the new DACHSER platform
For many years, DACHSER has been developing software and systems in-house that are tailored entirely to the needs of its customers. The DACHSER platform is a logical continuation of this philosophy. The platform is currently being developed in an agile project setup, i.e. in direct exchange with selected pilot customers.
Transparent one-stop solution
The DACHSER platform brings together the services of the Road Logistics and Air & Sea Logistics business fields in a user-friendly, modern interface. Supplemented by innovations such as end-to-end tracking across all freight routes, this creates a customized, digital one-stop solution for customers. DACHSER is thus taking a major step toward completely transparent flows of goods and data, especially with regards to intercontinental transports using different modes of transport.
The DACHSER platform is developed iteratively and in direct exchange with customers.
Product development is taking place within iterative testing and development phases. Since the start of the project, intensive research phases have been used to query customer needs and obtain feedback on product designs. Since April 2023, pilot customers have already been working with a first version of the platform. All research results are always incorporated into the subsequent development phase. This way of thinking and working is an expression of an agile, digital mindset that DACHSER is promoting throughout the company as part of its digitization strategy.
Ralf Messing, Team Leader eLogistics Consulting at DACHSER, demonstrates the dashboard at the transport logistic trade fair in Munich.
Highlight at transport logistic 2023
Insights into the new platform were offered for the first time at the leading transport logistic trade fair in Munich. DACHSER customers, interested parties, and the media were able to learn about the project's vision, development, and timeline roadmap on interactive screens.
Demand for air freight capacity remains high. In the first half of 2022, DACHSER operated 150 charter flights—that’s 50 more than in the same period in 2021. But challenges in air freight remain: lockdowns in China and staffing bottlenecks, exacerbated by strikes at major European and international airports, make supply chains susceptible to disruption. Timo Stroh, Head of Global Air Freight at DACHSER, talks about the current situation in air freight as well as potential prospects and solutions.
Renowned as they are for innovation and quality paired with tradition and craftsmanship, many products from Switzerland enjoy an excellent reputation worldwide. Among them Ricola cough drops, a classic sweet whose special recipe contains 13 herbs from the Swiss mountains.
DACHSER Brazil transports 250,000 masks for ThyssenKrupp
Due to the new coronavirus pandemic, DACHSER Brazil coordinated for ThyssenKrupp Elevator the import of 250,000 disposable masks, which were later distributed to all employees of the elevator manufacturer in Latin America. Both companies’ headquarters are based in Germany, and DACHSER is ThyssenKrupp’s partner for logistics operations in Brazil and other countries around the world.
DACHSER organized its first westbound block train from China to Germany
Fifty FEU containers carrying chemical, industrial and retail goods departed from Suzhou, China and reached its destination terminal at Ludwigshafen, Germany in 31 days on December 29 amidst the busy peak season. This is the first westbound block train organized by logistics service provider DACHSER, which established its eastbound block train service earlier at 2020.